Privacy Policy


Oh My Naze! Privacy Policy

Last updated: July 2026

At OH MY NAZE LTD, we believe your personal information belongs to you. We only collect the information we need to process your order, provide customer support and meet our legal obligations. We never sell your personal information.

Who we are
OH MY NAZE LTD is the data controller responsible for the personal information collected through this website and our retail and personalised printing services.

Registered office: Unit 4 Portobello Buildings
High Street
Walton-on-the-Naze
Essex CO14 8BB

Email: contact@oh-my-naze.co.uk

Company Number: 17069784

ICO Registration Number: ZC192839


What information we collect
Depending on how you place your order, we may collect:
  • Billing and delivery address
  • Email address
  • Telephone number (if provided)
  • Details of products you have ordered
  • Order history
  • Photographs, artwork or other files you send us for personalised products
  • Any information you choose to provide when contacting us
We do not intentionally collect special category personal data (such as health information, religion or biometric data) unless it is necessary to fulfil your order or you choose to provide it.


How we use your information
We use your information to:
  • Your name
  • Process and deliver your order
  • Create personalised products
  • Respond to enquiries
  • Contact you if there is a problem with your order
  • Process payments
  • Meet our legal and accounting obligations
  • Improve our products and customer service


Our legal basis for processing your information
We process your personal data because:
  • it is necessary to perform our contract with you when you place an order;
  • we are required to comply with legal obligations, including tax and accounting requirements; and
  • where appropriate, it is in our legitimate interests to operate and improve our business.
If you choose to join our mailing list, we will only send marketing emails that you have requested or consented to receive. You can unsubscribe at any time.


Personalised orders
Many of our products are personalised.

If you send us photographs, artwork, logos or other files for custom printing, these are used solely for producing your order.

Unless you ask us to retain your files for future reprints, we permanently delete customer artwork and photographs within 28 days of your order being completed.


Payments
Our website checkout is provided by Shopify.

Payment processing is carried out securely by trusted payment providers such as Shopify Payments, PayPal, Google Pay and Shop Pay. We do not receive or store your full payment card details.


Third-party services
To operate our business we may use trusted third-party providers, including:
  • Shopify
  • Etsy
  • PayPal
  • Google Pay / Shop Pay
  • Email providers
  • Facebook, Instagram and WhatsApp where customers choose to contact us
These providers process information only as necessary to provide their services and have their own privacy policies.


How long we keep your information
We only keep personal information for as long as necessary.

Typical retention periods include:
  • Customer artwork and photographs – deleted within 28 days unless you ask us to retain them.
  • Customer enquiries – retained only while required to deal with your enquiry.
  • Order and accounting records – retained for the period required by UK tax and accounting legislation.


Your rights
You have the right to:
  • request a copy of the personal information we hold about you;
  • ask us to correct inaccurate information;
  • request deletion of your information where appropriate;
  • object to certain processing;
  • request restriction of processing;
  • withdraw consent where processing is based on consent.
To protect your privacy we may ask for proof of identity before responding.

Please contact us at contact@oh-my-naze.co.uk if you wish to exercise any of these rights.

We aim to respond within one month.


Cookies
Our website uses essential cookies required for the operation of the shopping basket and checkout.

Additional cookies may be used where you have given your consent.


Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: contact@oh-my-naze.co.uk We aim to respond to requests within one month where applicable.

If you are unhappy with the way we have handled your personal information, you also have the right to complain to the Information Commissioner's Office (ICO).

Website: https://ico.org.uk/



Oh My Naze!
Totally unique souvenirs and collectables from
Walton-on-the-Naze... and beyond!